SIGNALDESK AI TRIAGE CONSOLE

A working internal-tool demo for support operations: ticket classification, playbook retrieval, risk flags, escalation guidance, and safe customer-response drafting.

Built with a browser UI, deterministic triage engine, sample data, evaluation logic, tests, and Vercel-ready API routes.

Featured Build

The live preview below is bundled into this Next/Vercel site, so it works on the hosted portfolio without a separate Python server.

Open consoleView repo
AI triage console

SignalDesk AI Triage Console

A working support-ops console that classifies customer tickets, retrieves internal playbooks, flags risk, recommends escalation, and drafts a safe customer reply.

AI WorkflowSupport OpsRetrievalHuman ReviewOffline FallbackOpenAI-ready

© 2026 James Boggs. Machine Learning Engineer.

Florida · Remote-first · Working AI tools in Python, Next.js, and Vercel

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